December 19, 2012

Lucernex Technologies and Tango Analytics Partner to Deliver a Ground Breaking Solution for Retailers

DALLAS, TX, (December 19, 2012) — Lucernex Technologies, the leading provider of cloud delivered store lifecycle management and lease administration solutions, today announced that it has entered into a partnership with Tango Analytics, the leader in cloud delivered geo-analytics and customer behavior modeling software. This new partnership will provide clients of Lucernex and Tango Analytics with a complete solution, delivered securely in the cloud, for store strategy and store lifecycle management.

This first of its kind solution delivers market and site strategy, geo-analytics, customer behavior modeling, capital planning, site selection, construction project management, lease administration, rent accounting, program management and facilities management – all in one cloud delivered solution. (more…)

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March 1, 2012

The history of the IWMS and Store Lifecycle Management markets

Retail Real Estate expert and Lucernex CEO, Mike Nuzum (see Mike’s management summary here) along with IWMS, Store Lifecycle Management expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discuss their perspective on the history of the Store Lifecycle Management (SLM) and Retail IWMS markets.

Typically in our blogs, we attempt to write an impartial analysis of the subject at hand and save the Lucernex marketing for the end. However, in this blog, the story of the SLM and Retail IWMS market is really the story of Lucernex so there is no way to separate the Lucernex details from the body of the blog.

This is the story of how the Retail IWMS market came about, from the perspective of several industry experts who work at or with Lucernex. As IWMS is a consolidation of the Facilities Management, Facilities Maintenance and Corporate Real Estate software markets, I am very sure there are other opinions from other vendors, especially from outside the retail part of this market, but here’s our viewpoint. (more…)

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September 26, 2011

NRTA – The buzz and beyond!

Director of Lucernex Client Services, Jim Short, discusses the NRTA Conference Highlights.

What a difference a year can make! The energy at the NRTA conference this year was definitely around moving forward not just treading water. With the economic picture still cloudy and unsettled, the conversation on technology spending remained conservative. BUT, a new theme emerged – it is time to act!

The conversation around “acting” focused on three areas:
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June 29, 2011

NRTA Survey: Retailers moving away from point solutions

Retail technology expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses one takeaway from the recent joint NRTA / Lucernex survey on retailer FASB readiness.

We recently concluded a joint survey with the National Retail Tenants Association (NRTA) focused on the retailers’ perspective of the impact of the FASB changes and their readiness for those changes. One of the great things about collecting this much data at once is that many different dimensions can be explored. The finding that intrigued me the most was HOW retailers are planning to solve the problem and WHO they were involving in the resolution. This finding accentuated for me the vast advances the retail industry has made in both technology and process integration over the past 10 to 15 years. (more…)

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June 24, 2011

Lucernex featured in Retail Traffic

“Managing the Store’s Lifecycle, All in One Place”

Dallas, TX (June 23, 2011) – Lucernex is featured in a Retail Traffic article by Elaine Misonzhnik titled “Managing the Store’s Lifecycle, All in One Place” where EVP and CIO Ken Brown and CEO Mike Nuzum discuss how Lucernex set out, in 2000, to build a single solution to manage the entire Retail Store Lifecycle process.

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April 5, 2011

What makes Store Lifecycle Management different from IWMS?

Retail IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discuss the differences between Store Lifecycle Management (SLM) and Integrated Workplace Management Solutions (IWMS).

Since Gartner coined the term IWMS and lumped in all similar vendors including those focused on Store Lifecycle Management (SLM), it has become increasing hard to tell the difference between IWMS and SLM. Some companies provide SLM, or a point solution and call themselves IWMS and others are truly IWMS vendors and brand their product “SLM” within the retail industry. In truth, while there is an overlap of some of the core features there are marked differences in the needs of the end user, the focus of the applications and how the solutions were developed and are delivered. (more…)

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September 7, 2010

3rd party licenses and IWMS pricing

Real Estate Software expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses use of third party software licenses in Store Lifecycle Management (SLM) and IWMS solutions.

So here is one of the dirty little secrets of all software vendors including almost all SLM and IWMS vendors. Has this happened to you? Your company begins a product selection and ask for preliminary pricing from vendors to make sure they are in the ballpark. They provide informal pricing. You pick your finalists and send out the RFP. When you look at the pricing provided in the RFP you notice the pricing they provided is shown but there is also a list of required third party licenses; often not including the prices of those licenses (which probably makes you think they are negligible).
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May 10, 2010

The Evolution of the Site Approval Process

Lucernex expert Mike Nuzum (see Mike’s management summary here) discusses the site approval process for companies developing revenue producing locations.

To any company developing and opening new locations, the Site Approval Process is a very important task requiring not only very good analytic information about markets and market areas, but also a network of real estate professionals managing the process.
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April 12, 2010

Why a single platform Store Lifecycle Management or Retail IWMS beats “best of breed”

Real estate software expert and President Joe Valeri (see Joe’s management summary here) discusses how integrated sales prediction modeling improves a Store Lifecycle Management (SLM) solutions or Retail IWMS.

There are many vendors of real estate software to choose from today. There are vendors that provide individual solutions for mapping and GIS technology, modeling technology, transaction management, site selection and project management technology and there are several vendors that provide individual applications for facility management and maintenance technology. Firms possessing multiple locations can choose to buy one application at a time selecting the “best of breed” to meet each major set of requirements. For example, it is very common for the construction department of multi-location firms to buy a construction project management system purely to meet that very specific need while the real estate department might choose a lease administration solution and a mapping solution and the facilities group selects capital projects and facilities maintenance applications. The groups buy based on a singularly focused set of requirements pay a fair price and implement their technology.
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March 29, 2010

Store Lifecycle Management with Sales prediction – the Site ROI predictor

Lucernex expert and President Joe Valeri (see Joe’s management summary here) discusses how integrated sales prediction modeling improves an a Store Lifecycle Management (SLM) solution.

In my last Blog I discussed use of Lease Analysis integrated into Store Lifecycle Management to provide the cost side of an ROI prediction tool. Cost is only half the data needed however, an accurate and trusted prediction of sales is equally important.

Sales prediction modeling is a tool used by real estate organization with multiple revenue producing sites whether it is direct sales, cell phone contracts, walk-in patients, investment clients, or tuition payments. In all cases a picture of “the customer” must be produced, usually based on past location results or a client defined picture of their customer.
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